For items/products:

  1. You can cancel your order anytime before it has delivered, we will refund phasewise  amount of completed work.
  2. In case you feel that the product/services received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service at info@egsgroup.in number hours/days of receiving the product/Service.

For service:

  1. Cancellation of Automatic Renewal of Account: Customer has to notify us to cancel automatic renewal at least 4 business days prior to the account expiration date.
  2. If customer wants to cancel the service before one complete cycle, a partial refund of 50%  will be given based on the number of days services used.
  • The registration deadline is on due date . Full refunds are available prior to 30 working days. After this due date you may send an alternate to the event without additional charge. To request a cancellation or to make a change please send an email at info@egsgroup.in
  • Refunds less a Rs. 100.00 cancellation fee will be provided for cancellations received in writing to info@egsgroup.in prior to due date. Following this date, no refunds will be given, but a credit will be issued to use towards another event within one year.
  • Sorry, purchased services are non refundable as all proceeds go to administrative , maintenance and man hours utilized by EGS, so please consider your purchase as a donation.

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